Create a club workspace
Choose the club edition, set the country and complete the first workspace setup.
Firetender knowledge base
Answers for the work you need to do.
Step-by-step guidance for everything from the first import to dues, meetings, attendance and handover.
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Documentation map
12 topicsWe are filling this in one task at a time. A page is published when the instructions are complete and checked.
Getting started
Set up a club workspace and make the first handover understandable.
Members and imports
Keep the member record current and bring existing data in safely.
Dues and payments
Configure periods, record payments and follow up what is missing.
Meetings and attendance
Prepare meetings, register attendance and keep the meeting history useful.
Prepare a club meeting
Create the meeting record, set the agenda and leave clear follow-up for the board.
Take attendance and add guests
Register members and guests at a meeting and carry the history into reporting.
Follow-up and communication
Turn open work into visible next steps for the people who can act on it.
Track follow-up and actions
Give each open action an owner, due date and visible status after the meeting.
Settings, billing and safety
Understand roles, subscription, exports and the boundaries of the club record.
Manage club settings and roles
Understand who can edit the record and where club-wide defaults live.
Understand billing and member tiers
See how active members determine the tier and how Stripe handles billing details.
Export and protect club data
Export the club record, understand backups and keep access limited to the right people.